Privacy Policy
Effective Date: November 26, 2024
Last Modified Date: November 26, 2024

Riverstone Enterprises LLC, operating Collectrio.com ("Collectrio," "we," "our," or "us"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit and use our platform. By using Collectrio.com ("the Website"), you agree to this Policy.

What Information Does Collectrio Collect?

The information we collect depends on your interaction with us:

• Newsletter Information:
  If you subscribe to updates, we collect your email address to send periodic emails.
• Personal Information:
  When contacting us through the Website or via email, we may collect your name, contact information, and any other details you provide.
• Transaction Information:
  When you make a purchase or sell through Collectrio, we collect:
  • Name, email address, delivery address
  • Payment details (credit/debit card information, billing address)
  • Identification information (e.g., EIN, SSN, tax ID where applicable)
• Technical Data:
  We gather information such as:
  • IP address, browser type, device type, operating system
  • Usage data such as session duration and visited pages
• Cookies:
  Internet cookies are deployed to enhance user experience and gather analytical data, as explained in our Cookie Policy.

How Does Collectrio Use Your Information?

We use your data to:

1. Provide Services:
   • Process orders, manage accounts, and deliver products/services.
     
2. Improve the Platform:
   • Enhance website functionality, optimize user experience, and troubleshoot technical issues.
     
3. Marketing and Communication:
   • Send promotional materials (with your consent).
     
4. Fraud Detection:
   • Identify and combat unauthorized transactions or misuse of the platform.

Internet Cookies – Cookie Policy

Cookies are small files deployed to your device that help us analyze website traffic and improve functionality. They collect:

• IP address, browser type, language preference, visit duration
• Referring/exit pages and geographic location

How We Use Cookies:

• Enhance user experience and resolve technical issues.
• Improve marketing strategies by analyzing user behaviors.

By using Collectrio.com, you consent to cookie usage. You may disable cookies in your browser, but some features of the Website may not function as intended.

Text Messaging

Opting In:
By using our services, you consent to receive SMS/MMS messages for updates and promotions. Standard message rates may apply.

Opting Out:
You can opt out anytime by texting "STOP" or contacting us. After opting out, transactional updates related to your account may still be sent.

Does Collectrio Share Information with Third Parties?

We do not sell your data. However, we may share it with:

1. Service Providers:
   • Payment processors, hosting providers, and analytics services.
     
2. Legal Obligations:
   • When required by law, such as responding to subpoenas or protecting rights and safety.
     
3. Business Transfers:
   • In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.

Retention

We retain your information as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal requirements, including tax and fraud prevention
• Resolve disputes and enforce agreements

Children’s Privacy

Our platform is intended for users aged 18 and older. We do not knowingly collect data from children under 13. Parents or guardians may contact us to delete such information.

Your Rights

You may:

• Access and request a copy of your personal data
• Correct inaccuracies in your information
• Request deletion of your data (subject to legal constraints)

To exercise these rights, email us at privacy@collectrio.com.

Do Not Track Signals

Our Website does not respond to "Do Not Track" signals due to the absence of an industry standard.

Third-Party Hyperlinks

Collectrio may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. Use them at your own risk.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be announced on the Website. Continued use of our platform constitutes your acceptance of the revised Policy.

Contact Us

For questions or concerns regarding this Privacy Policy or your data:

Riverstone Enterprises LLC
30 N Gould St Ste N,
Sheridan, WY 82801 USA